What Our Clients Say About Us
1st August, 2011
Dear Randolf,
We wish to thankyou for the wonderful job you did on selling our house at Moggill. We were taken immediately by your genuine passion and enthusiasm for the task at hand, especially when there was much negativity in both the industry and marketplace at the time; it was clear this for you was your profession rather than a job. Although the market was not at its’ usual pace, you kept the opportunity alive for the right buyer, going further than we imagined. Your desire to think quickly and positively by far outshone other agents we had spoken with and we have no hesitation in recommending you to anyone to entrust the sale of their property to.
Yours most sincerely,
Keith & Melissa Taylor
August, 2011
We have recently sold our house thanks to Urban 8. Randolf is a fantastic agent, who puts in 100% of his time and effort. He's always friendly, and goes above and beyond his contract in my opinion. We were very happy with his service and will not hesitate to recommend him to others.
Emma wood
July, 2011
To Whom it May Concern:
We highly recommend Randolf Wirkus as a Real Estate agent. We purchased a property off Randolf in May 2011 and were very satisfied with his level of professionalism throughout the sale.
Randolf is extremely dedicated to his career and shows this through his excellent communication skills and reliability. He has a vast knowledge of the building industry and he is flexible and willing to go the extra mile for his clients.
Due to Randolph’s efficient nature it ensured a smooth transition to our new home. If there are any other enquires please do not hesitate to contact us.
Kind Regards,
Liz and Scott Gear.
10 March, 2011
Hi Randolf,
Thanks for a great result!! We’d like to thank you for not only the great result but also for the ease of doing the deal, you really stuck to your word in making the whole process of selling our property hassle free. There can be no better experience than that.
Regards,
Henrik Christiansen
23 August 2010
Dear Randolf,
Thank you for your fantastic work in getting our home sold so quickly in one of the toughest market. I still cannot believe how fast you made things happen for us. You literally sold our house within two weeks of first meeting with you, great job. Your effort is greatly appreciated and we definitely would recommend your services to anyone.
S & K Doan
21 April 2010
To Whom it May Concern,
We recently marketed the above property through Randolf Wirkus. Randolf’s positive attitude toward the property together with his insight into the local market assisted us to achieve the best possible price for the property. Randolf’s insight into marketing the property also saved us around $2,500 in marketing fees other agents wanted us to pay. The internet campaign conducted certainly worked and I would have no hesitation in recommending Randolf and Urban8 to any person considering selling. This is the fifth property we have bought and sold and this was easily the most hassle free sale we have had.Please feel free to contact me on my mobile 0408 290621.
Yours truly,
Matthew Kearns.
13 April 2010
Dear Randolph,
Thank you for your tenacious determination in selling my property in a difficult market. Not only did you achieve a great price, you never gave up when the going got tough. Thanks once again.
Kind Regards,
Jud Last
15 March 2010
Dear Randolph,
Mark & I would like to take this opportunity to thank you for selling our home in Bellbowrie in what was considered to be a difficult time. Your efforts in identifying the right buyer for our rather unique house resulted in achieving a price beyond our expectations. You displayed a professionalism and enthusiasm that was refreshing and not often seen in the real estate industry. We would like to take this opportunity to wish you well for the future and we would have no hesitation in recommending you to anyone considering selling their property.
Thanks and Regards,
Mark and Elizabeth Nealand
5th December 2009
Testimonial for Randolf Wirkus,
I recently purchased acreage property in Bellbowrie through Randolf and consider him to be an excellent real estate agent. As a buyer, we had several inspections of the property and through due diligence discovered some minor issues. On raising these issues with Randolf, he responded positively and followed through on all actions and requests in a very timely manner.
Randolf clearly had the interests of his client at heart and yet was able to accommodate our needs as well. Most importantly, even after settlement, Randolf maintained his high levels of service and professionalism when we had some queries about the property.
I would have no hesitation in approaching Randolf and Urban8 Real Estate in the future if we were in the market for another property.
Yours Sincerely,
Carl Butler
30th November 2009
Dear Randolf,
We write to thank you for selling our home in Riversleigh Road, Bellbowrie. The house had been on the market for some time and marketed by several real estate agents active in the Bellbowrie area with no success.
When we approached you to market our home you advised us you would be thorough in your assessment of your clients' desires of their future home and would bring only suitable purchasers and so it transpired. The one and only clients you bought to view our home were the purchasers. Needless to say. we were thrilled as we were keen to move on.
All our dealings with you were conducted in a professional and friendly manner. You were honest with your advice and did not have the usual real estate 'hype'.
Thank you again for the good experience of dealing with Urban 8 Real Estate.
Kind regards,
Helen and David Kerr
11th November 2009
Dear Randolf,
Many thanks for your efforts in selling our house. We were very happy with the result given the current market and economic conditions.
Liz and I really appreciated the attention to detail and regular updates on inspections and your little notes and phone calls after each open house that kept us up-to-date with the sale progress.
Your positive attitude and hard work and the little extras such as removing the pool cover which enhanced the general ambience of the grounds and, offering to help us while moving, were very much appreciated (especially as we were both finding it difficult to lift heavy things by that stage). The personal attention you give to your clients is a “breath of fresh air” in the Real Estate business, and it’s good to see someone prepared to go the extra mile for their customers.
Kind regards,
Paul & Liz.
28th October 2009
Dear Randolf,
We'd like to thank you for selling our house for us - no mean feat during the Global Financial Crisis, when the property market suffered along with everything else! Your unflagging enthusiam, drive and sheer hard work resulted in success all round: we believe you found buyers for our house who will love it as much as we've done! We really appreciated both your professionalism and your friendliness.
We've already recommended you to friends and family whole-heartedly. May the future bring you the continued success you deserve.
With our sincere thanks,
Peter and Carolyn Beit
26 October, 2009
To the prospective property seller
We sold our acreage property in Pullenvale with Randolf Wirkus of Urban 8 in September 2009. Randolf's performance as an agent was nothing short of heroic.
I had all but given up on real estate agents as being lazy, overpaid, and largely a waste of time from both a vendor's and buyer's perspective. Randolf changed all that.
From the outset he promised to treat our home as his own - and he did. He was clearly as keen to sell it as we were. In a difficult time in the property market he had a steady stream of qualified buyers (no tyre kickers) through our home; rarely did a weekend pass without an inspection. In terms of quality inspections he outperformed all other agents we had tried by an enormous margin. He respected our choices about how we wanted to market our property and did not try to pressure us into costly strategies we didn't want or need. After every inspection he gave us honest feedback and opinions on the likely outcome.
In the end it is all about getting the sale at the right price, and again Randolf delivered - achieving a price well within our acceptable range and beyond what even he had expected. I have no hesitation in recommending Randolf as one of the hardest working and highest performing agents it has been my pleasure to meet.
Andrew & Margaret Warren
Bellbowrie
31 August 2009
To Whom It May Concern,
We wanted to list our home for sale - and being very careful types we did a lot of research and talked to several people who had sold recently about what the most important thing to get right was. They all agreed. “Get the agent right, and the sale will follow”. So, we took the advice of those people and listed with Randolf Wirkus of Urban 8 Real Estate.
From the start Randolf was knowledgable, experienced, friendly and supportive. As you may be aware, the real estate market over the year has been a challenging one. But Randolf was up to the job and sold our house.
We would recommend him to any prospective vendor in the future.
Regards
Gwen & Kevin Nugent
13th August 2009
I found Randolf Wirkus to be a most dedicated and efficient professional. The service he provided to us was integral. He ensured that at all stages of the process of selling our home from appraisal to the final sell that we were clearly informed and consulted about each interaction and transaction.
I acknowledge and commend his professionalism, his communication skills and his ability to liaise with both those selling and those purchasing. This was an incredibly simple process for us due to the professionalism and capacity of this person. I commend his performance and thank him for his fairness and capacity. At all stages we knew we were in capable hands and would be kept abreast of all relevant information and consulted with regularity.
I have absolutely no hesitation in recommending Randolf. I do so with the absolute certainty that satisfaction and professionalism is guaranteed.
Yours Sincerely
Paul Dupree B.Econ (Q'ld)
3rd August 2009
Just to let you know that we have now settled into our new home at Fig Tree Pocket, for which you acted as the selling agent for us. We particularly wanted to thank you for the extremely professional way in which you handled the sale from our point of view, acting as the go-between for the seller and ourselves. Whenever we asked you to do something for us, or mediate between us and the seller, you did it in a very efficient manner and always came up with a solution which suited both parties. Your follow up and attention to detail was indeed very refreshing, and something which we have found to be a very scarce commodity when dealing with real estate agents. The fact that you always followed through with promises to help, made the whole ordeal much more pleasant.
In closing we thought we'd let you know that we will have no hesitation in recommending both friends and clients to avail themselves of your services when buying or selling real estate in Brisbane.
Kind regards
Bob and Veronica Mousley
15th June 2009
We have just purchased a property at Mt Crosby Rd, Anstead for whom Urban 8 was the Realtor. I don’t normally give out recommendations, but we found Randolf to be very fair and honest in all our dealings with him.
He went “well above and beyond the call of duty” sorting out any small hiccups along the way. I would have no hesitation in recommending him to any prospective seller or buyer, I feel that he would always “Do the right thing”.
Yours truly,
David Collins
19 May 2009
We have recently sold our house in Bellbowrie with Urban 8 and Randolf Wirkus. At all times we found Randolf and his staff to be very professional, keeping us informed the whole time. Even though the property took longer than expected to sell, Randolf always remained positive. He encouraged open houses, though other agents considered them a waste of time. It was through one of these opens that the buyer came.
When the house sold Randolf negotiated a price above our expectations. We would not hesitate to recommend Randolf at Urban 8 to anyone looking to sell their property.
Mark and Jodie Wyatt
11 March 2009
We had placed our home for sale with the usual suspects from the real estate agent community in the Brisbane western suburbs and went through a painful year of open houses, over-optimistic promises and no results.
When we turned to Randolf the effort he put into presenting our home and his realistic market advice were noticeably different to the others and the key factors that lead to a sale. I would have no hesitation in recommending Urban 8 to any prospective sellers.
David and Cathy Wilson
18 December 2008
Dear Randolf,
On behalf of Nicole and myself we would like to congratulate you on the sale of our house. I was very impressed with you when we first met 18 months ago and was very confident that you would be the one to help us out when we decided to sell up. Even with the downturn in the market and our situations changing you were able to achieve a result.
Thank you for your personal service and your availability to talk with us at any time. Nicole and I would defiantly recommend you to anyone looking to buy or sell.
Thank you again for all your help,
Justin and Nicole Wiley
15 October 2008
Mr Randolph Wirkus - Urban 8 Real Estate
We contacted Urban 8 Real Estate after being completely dissatisfied with the valuations for a sale price we received from some of the larger real estate firms in the Kenmore area. We had noticed that the prices he had for properties listed in our area were considerably more than other companies and thought it would be worthwhile investigating.
It was the best decision we have made. Not only did Randolph value the property at about $50 000 more than any of the other companies, he delivered on this by selling our house at that price within a week and a half of us listing with him.
Once we had listed with Randolph we immediately knew that he was different from the other real estate companies. He kept in constant contact with us with details of his progress and current actions and worked tirelessly to ensure that our sale was a perfect match between us and the buyer. This seems to be the main difference with Urban 8. They are looking to match sellers and buyers and also help buyers locate the perfect property for them. Randolph filtered enquiries so only genuine buyers who were ready to purchase came through our property to avoid wasting our time and maximising the possibility of a sale. Within a week we had two signed offers for our property and we agreed on an offer and signed at our first open house.
When we contracted Urban 8 to sell our property we got a sense that it was more personalised than if we had gone with a bigger company and it really feels like Randolph is your personal employee looking to make the sale happen exactly as you wish. We owe nothing but thanks to Randolf and his team for their tremendous efforts.
Sincerely,
Trisha and Paul McFadyen
11th September, 2008
Hi Randolph,
I am just writing to thank Urban 8 for the excellent service our family received from beginning to end on the selling of our property. I would also like to share with your clients our experience. We had a few people in to quote on the property, one real estate agency arrived with a posse of people unannounced. Apart from being totally taken aback I was then told that I would receive $70,000 below my asking price for our large 5 bedroom home…and were told they would try their hardest to get even that. It made me realize there are real estate sharks out there that seem to get brownie points or incentives for moving properties through very quickly for their own benefit.
Randolph Wirkin never made us feel that we were being pushed and realistically quoted on our house and really supported us through the process. Lets face it selling your home is up there on the most stressful things you can do in your life and I believe everything through Urban 8 was handled in an ethical and honest manner. I also appreciated the fact that Urban 8 realistically markets on the web and doesn’t try to push for expensive unnecessary marketing techniques or tries to convince you that auctioning would be a great thing in an area or a time that is inappropriate. I am sure Randolph was as considerate to the buyers of our home judging from our very positive experience with him.
All the best for the future Randolph as I have mentioned before you deserve all success that comes your way.
Kindest Regards
Barbara (previously of Bellbowrie)
August, 2008
Dear Randolf,
My observation of the real estate industry is that it is structured in a way that puts pressure on an agent’s integrity. Until my experience with yourself and your company, I had not met a real estate agent in whose ethic I entirely approved. Thank you for your hard work, honesty and putting the client first. I particularly appreciated that you did not attempt to pressure us or manipulate us. You accepted the difficult parameters that we asked you to work within and quickly achieved an excellent result. As we discovered, our initial concern at your lack of shop front was totally unfounded and was not an issue.
I will have no hesitation in recommending you to anyone wanting to buy or sell in the West Brisbane area. Selling real estate with heart! Thank you.
Regards,
Stephen & Amanda C.
8th August, 2008
Buying a house should always be an exciting process, but having been through this a number of times I know that the paper work and negotiations can leave a sour feeling to the experience. Whilst looking for our new home we were grateful to have come across Randolph from Urban 8. His enthusiasm for his work and his clients is refreshing, especially after we had spent the previous six months looking for the right house. He took time to understand our requirements and was always available to answer questions.
His background in the building trade is a real asset.
Richard Lizon
1st August, 2008
Dear Randolf,
We do very much appreciate your efforts.Like I said it has been a long time since I have experienced such good customer service - in fact I'm not sure that I ever have. We'll be in touch once we get the original contract.
Regards Stephen and Amanda
25th March, 2008
To the Reader,
If you are reading this you will no doubt have met the lovely Randolf Wirkus. When we first met Randolf, we were both very taken with his upfront warmth and genuine sincerity. After both reading through his 'package' and interviewing a couple of other agents it seemed that they all offered very similar advertising methods. The one thing that really stood out for us with Randolf was the prompt follow up which we viewed as enthusiastic and passionate.
It was because of his determination to win our listing that we asked him to list our home. We were very confident from the first showing that Randolf would bring us the sale that we asked for. We had four decent offers within a space of 3 weeks! The offers were well within the listed price range and Randolf worked very hard to achieve OUR objectives. Despite a couple of little ‘hiccups’, which Randolf handled well, we did sell our home quite quickly.
We would definitely recommend Randolf for his persistence, dedication to the outcome and gentle way that he and nurtured the whole process. He was nearly more excited than us at times!
With Regards
Anthony and Jackie McGehan
18 May 2008
Dear Randolf,
Well you have done it. You said you will sell it in 2 months and you did it when other agents have failed. You have a very professional and thorough approach to marketing. Very impressed with regular feedback and updates. I am recommending you to my friend Danny. He will call you in due course. Thank you once again
Ken
21 April 2008
Dear Randolf,
I would like to express my sincere gratitude for helping us in selling our property. Previously of having your services, we had the house on the market for more than 6 months with three well known Real Estate Agencies. We have done Open Inspections and had more than 20 "potential" buyers inspecting our house. Although, all the agents have committed a great deal of time effort and dedication, none of them could sell our property. We were a bit disappointed with the situation and considered to withdraw the house from the market.
Then you came along and asked us to give you the opportunity to sell our house. Lucky we had said "yes", you sold our property in 2 weeks to the first person you brought along and very close to the advertised price.
Finally, thanks for helping us all the way to the settlement day, patiently answering all the questions we had.
Regards,
Ana & Pablo Chiaia
20 April 2008
Dear Randolf,
As promised please find attached our celebration photo for your files. Thanks again for your continued assistance with the purchase of the lovely home.
Kind regards,
Carolina Sommariva
9 April 2008
Dear Randolf,
I would just like to thank you for the additional effort you went to in relation to my purchase of a property in Bellbowrie. Although obviously you were acting for the vendor, I was very surprised and pleased at the extent to which you endeavoured to facilitate my purchase of the property, following up requests for additional information and seeking clarification on various issues with the vendor. In particular, I would like to acknowledge and thank you in relation to the extra effort you went on the day of settlement. Due to inadequacies in Queensland property law, problems with purchases further along the chain of sales-purchases threatened the settlement on my property, despite these issues having nothing to do with me or the vendor. You spent considerable time on the phone to lawyers and other agents in order to try and reach a timely settlement and also were able to negotiate with the vendor allowing me to begin transferring my goods to the new house, prior to formal settlement, saving me considerable money in removalists fees. I would certainly not have any hesitation in recommending you to anyone seeking to purchase a property in your region and I wish you all future success with your business.
Best regards,
Greg and Martin Skilleter
26 June 2007
Dear Randolf,
We are now officially the proud owners of land in Pullenvale and would like to thank you so very much for your help and effort in finding, purchasing and owning this beautiful piece of land. You were always available for our million questions and always had your very friendly, but professional, nature which at the end of the day was the main reason why we had purchased the land through you! Thank you so very much again!
Kind regards,
The Stork Family
22 June 2007
Dear Randolf,
Just wanted to express how grateful we are for your assistance with our recent purchase at Pullenvale. Currently being overseas and doing this by 'remote control' we appreciate the effort and efficiency you gave to ensure this went through relatively smoothly. Best of luck in the future with your own projects.
Thanks again and we are certainly looking forward to the next step of building!
Kind Regards,
John & Kiri
8 April 2007
It is refreshing to find an agent like Randolf who puts the energy and enthusiasm behind the product of the vendor, rather than the energy and effort in promoting himself. That is why Randolf gets results!
Renee Witting - Pullenvale
13 October 2006
The Manager
Urban 8 Real Estate
PO Box 679
Kenmore QLD 4069
Dear Sir Re:- Sale of our home Axel Place Sinnamon Park
We recently had to negotiate one of the biggest decisions of our lives – the selling of our much loved home of ten years. We had listed with a local agent for four months previously with no success.
When Randolf offered to sell our home we were immediately impressed by his passionate qualities and genuine character, he had an immense desire to help and see us achieve our goal. Randolf priced our house accordingly and as a result our house was sold within two days, and we received 99% of our asking price. From signing the contract through to settlement, we were kept well informed at all times.
Thanks Randolf.
P & A Collishaw
20th June 2006
Mr. Randolf Wirkus (Principal)
Urban 8 Real Estate
PO Box 679
Kenmore QLD 4069
Randolf,
I am writing to express my gratitude for your efforts in the marketing of my Kenmore property.
After six very frustrating months of funding the expert opinions of other agents I had all but given up trying to sell this property and decided instead to rent it once more. At this time you offered your services and accepting that I had run out of time and money and had the property listed for rental, you took up the challenge to quickly find a buyer for me. I admit that I was skeptical having heard all the excuses before."it's too hard to sell while tenanted because of access restrictions" and then "it's too hard to sell empty because buyers can't visualize it furnished".
To your credit, you made no promises except to commit yourself to a targeted and intelligent marketing strategy to sell my property at a reasonable value. The fact that within one week you presented a buyer at a price higher than any of the three offers I had been given in the previous six months was commendable. It was regrettable that having signed a rental agreement a mere hour before, I was unable to proceed with that particular contact of sale. Any other agent would have been discouraged and many even angry or annoyed, but not you. Instead, you immediately changed tack and focused your attention on finding an investor to purchase the property that now had the added benefit of a new twelve month tenancy agreement at an above average rental rate. Again, less than a week later you presented yet another sale contract from an investment buyer. Furthermore, this offer reflected a value more near to what I had hoped to achieve and a good $20,000 more than the offers I had received from other agents in the preceding months.
Possessing some thirty years of senior sales and marketing experience myself, I know that a marketing program in its own right does not make the sale. In the end, it is simply a selling platform that requires selling techniques, skill and experience to achieve a sale outcome. Clearly you, unlike many of your competitors, also understand this principle. Anyone can prepare a marketing plan and take buyers on tours of properties, but it takes a skilled sales professional to utilize the intelligence gleaned from a marketing program and effectively prosecute a sale.
In two weeks you achieved more by yourself than others did in over six months. My wife and I thank you for keeping us personally informed during the sale process and for your understanding and effort to alleviate the pressure that we were experiencing at the time.
Yours faithfully,
John H. Grimley
1300 URBAN8
1300 872268
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